Privacy Policy

At LuxB, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, mobile application, or website. Please read this policy carefully.

1. Information We Collect

We collect information you provide directly to us when you:

• Create an account or profile
• List or rent items on the platform
• Make a payment or receive a payout
• Contact our support team
• Subscribe to our newsletter

This may include your name, email address, phone number, profile photo, payment information, and item listings.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to your comments and questions
• Monitor and analyze usage patterns and trends
• Protect against fraud and unauthorized activity

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• With other users: When you rent or lend items, certain profile information is shared to facilitate the transaction.
• Service providers: We work with trusted third-party providers for payment processing, cloud hosting, and analytics.
• Legal requirements: We may disclose information when required by law or to protect the rights and safety of our users.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All payment data is encrypted using SSL/TLS technology and processed by certified payment providers.

5. Cookies

We use cookies and similar tracking technologies to improve your experience on our platform. You can control cookie settings through your browser preferences. Note that disabling cookies may affect the functionality of some features.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time
• Data portability — receive your data in a structured format

To exercise these rights, contact us at privacy@luxbapp.com

7. Children's Privacy

LuxB is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date at the top. Your continued use of LuxB after changes are posted constitutes your acceptance of the revised policy.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

LuxB — Privacy Team
privacy@luxbapp.com